The Ohio State University Veterinary Medical Center (VMC) is seeking a Practice Manager for our newly-opened primary care facility – the Frank Stanton Veterinary Spectrum of Care Clinic (SOCC). The clinic plays an integral role in graduating veterinarians who understand and embrace their role in providing veterinary care across a broad economic continuum involving the entire spectrum of care.
The ideal candidate will possess strong leadership, administrative and organizational skills. The person hired will be responsible for managing the daily operations of the primary care clinic to ensure effective and efficient processes and workflows. They are also responsible for promoting a positive customer experience and maintaining an operation that is welcoming to all who work, learn, and receive services.
Responsible for the daily operation of the practice to include:
Hospital appointment scheduling
Financial management of the practice, in partnership with the finance team, including: - ensuring adherence to the annual budget
- managing and approving all expenditures for the practice
- financial reconciliation and reporting
Inventory and equipment management (including regular preventive maintenance)
Facility management including:
- ensuring a safe environment for clients, patients, faculty staff and students
- repair of issues in partnership with VMC Facility Manager and university facilities management
Ensuring compliance with university, college and VMC policies and procedures
Ensuring compliance with all regulatory requirements, and AVMA and AAHA standards
Human Resources Management:
Oversees clinician and staff schedule; ensures compliance with all human resources policies and procedures; manages personnel activities including:
Scheduling of clinicians and staff
Time and attendance approvals
Orientation and continuing education
Communication and team meetings
Recruitment of new personnel
Ensures a positive customer experience through process improvement of customer service practices and procedures. Handles all customer concerns in a timely manner. Resolves customer issues.
Education of Veterinary Students:
Participates in training veterinary students with regard to financial and business management skills. Demonstrates the importance of practice management in veterinary practice.
Bachelor’s level degree or equivalent education/experience. Minimum of 5 years in a managerial role in a veterinary hospital. Registered Veterinary Technician (RVT) licensure desirable, but not required.
Subject to animal allergens, diseases, bites, waste, blood; exposure to biohazards, dust, chemicals. May be required to lift animals and equipment. May be exposed to sharps, rabies, irritant chemicals, zoonotic diseases, animal inflicted injuries and anesthetic gases.
The practice will be open extended hours during the week and Saturday mornings. As a result, hours may vary and are based upon business needs. Flexibility and adaptability are critical.
Please visit and apply at: https://osujoblinks.com/67kt
Final candidates are subject to successful completion of a background check. A drug screen, physical, or psychological screening may be required during the post offer process.
The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other bases under the law. Applicants are encouraged to complete and submit the Equal Employment Identification form.
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